Mystery Dining & Guest Feedback

Become a Silent Customer

01491 572 701 or let us call you
As a Silent Customer AKA a mystery shopper you will be asked to covertly visit restaurants and pubs to experience the service, the food and other specific areas of the business. You will then be asked to complete a detailed online questionnaire.

In return for your observations and empathic, objective feedback, you will have the cost of your drinks or/and meal reimbursed. With some visits there is also a small fee. 

Sounds great? Well it is, especially if your hobby is going to pubs or eating out anyway. But, remember there is no such thing as a free lunch! We are only keen on people with a genuine interest in the industry, whose motivations are more than free drinks or a meal. You will need to demonstrate that you have a genuine interest in the industry by submitting a demographic profile and short writing sample to demonstrate your eye for detail, objectiveness and literary skills.  

We are not looking for harsh restaurant critics. Our aim is to influence change through positive suggestions rather than criticism. Our Silent Customers are empathic in their narrative delivery and are motivators. 
Still interested? Click here

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Help us with our research

Click here to complete a short survey 

Silent Customers needed in...

Oxfordshire, Berkshire, East Sussex, Essex, Kent, Hampshire, Gloucestershire, Worcestershire, Hertfordshire, Norfolk, Cornwall,Yorkshire, Leicestershire, Derbyshire and Warwickshire ... sign up now

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